PRIVACY
NOTICE
Last
updated September 15, 2020
Thank you for
choosing to be part of our community at OPSgrok Inc. (“Company“,
“we“, “us“, “our“). We are
committed to protecting your personal information and your right to privacy. If
you have any questions or concerns about this privacy notice, or our practices
with regards to your personal information, please contact us
at privacy@opsgrok.com.
When you visit
our website https://www.opsgrok.com (the “Website“), and
more generally, use any of our services (the “Services“, which
include the Website), we appreciate that you are trusting us with your
personal information. We take your privacy very seriously. In this privacy
notice, we seek to explain to you in the clearest way possible what information
we collect, how we use it and what rights you have in relation to it. We hope
you take some time to read through it carefully, as it is important. If there
are any terms in this privacy notice that you do not agree with, please
discontinue use of our Services immediately.
This privacy notice
applies to all information collected through our Services (which, as described
above, includes our Website), as well as, any related services, sales,
marketing or events.
Please read this
privacy notice carefully as it will help you understand what we do with the
information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE
YOUR PRIVACY RIGHTS?
11. CONTROLS
FOR DO-NOT-TRACK FEATURES
12. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE
MAKE UPDATES TO THIS NOTICE?
14. HOW CAN
YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN
YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION
DO WE COLLECT?
Personal information you disclose to us
In
Short: We collect
personal information that you provide to us.
We collect personal
information that you voluntarily provide to us when you register on
the Website, express an interest in obtaining information about us or
our products and Services, when you participate in activities on
the Website or otherwise when you contact us.
The personal
information that we collect depends on the context of your interactions with us
and the Website, the choices you make and the products and features you
use. The personal information we collect may include the following:
Personal
Information Provided by You. We collect names; phone numbers; email
addresses; mailing addresses; job titles; contact
preferences; contact or authentication data; and other similar
information.
All personal
information that you provide to us must be true, complete and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected
In
Short: Some
information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit
our Website.
We automatically
collect certain information when you visit, use or navigate the Website.
This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your
IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about
how and when you use our Website and other technical information.
This information is primarily needed to maintain the security and operation of
our Website, and for our internal analytics and reporting purposes.
Like many
businesses, we also collect information through cookies and similar
technologies.
The information we
collect includes:
·
General: You can visit our Website without telling us who
you are or submitting any personal information. However, we collect the IP
(Internet protocol) addresses of all visitors to our Website and other related
information such as page requests, browser type, operating system and average
time spent on our Website. We use this information to help us understand our
Website activity and to monitor and improve our Website.
· Log and Usage Data. Log and usage data are service-related,
diagnostic, usage and performance information our servers automatically collect
when you access or use our Website and which we record in log files.
Depending on how you interact with us, this log data may include your IP
address, device information, browser type and settings and information about
your activity in the Website (such as the date/time stamps associated
with your usage, pages and files viewed, searches and other actions you take
such as which features you use), device event information (such as system
activity, error reports (sometimes called ‘crash dumps’) and hardware
settings).
· Device Data. We collect device data such as information about your computer,
phone, tablet or other device you use to access the Website. Depending on
the device used, this device data may include information such as your IP
address (or proxy server), device and application identification numbers,
location, browser type, hardware model Internet service provider and/or mobile
carrier, operating system and system configuration information.
· Location Data. We collect location data such as information about your device’s
location, which can be either precise or imprecise. How much information we
collect depends on the type and settings of the device you use to access
the Website. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by
refusing access to the information or by disabling your Location setting on
your device. Note however, if you choose to opt out, you may not be able to use
certain aspects of the Services.
2. HOW DO WE USE
YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate
business interests, the fulfillment of our contract with you, compliance with
our legal obligations, and/or your consent.
We use personal
information collected via our Website for a variety of business
purposes described below. We process your personal information for these
purposes in reliance on our legitimate business interests, in order to enter
into or perform a contract with you, with your consent, and/or for compliance
with our legal obligations. We indicate the specific processing grounds we rely
on next to each purpose listed below.
We use the
information we collect or receive:
·
Booking a Demomonstration: If you sign-up for
a free consultation, demo, or event, we may collect your name, job title, and
business contact information (including company email and phone number), and
certain information about your company. We use this information to contact you
and otherwise facilitate or provide you with your consultation or demo.
·
Employment: If you apply for a job with us, we may collect
certain personal information about you (such as information that would be
contained in a resume, cover letter, or other employment-related materials). We
use this information for the purpose of processing, evaluating and responding
to your application.
·
Surveys: From time to time, we may offer you the
opportunity to participate in one of our surveys. The information obtained
through our surveys is used in an aggregated, de-identified form. We use this
information to help us understand our users and to enhance our website.
·
Contact Us: When you contact us with a comment, question or
complaint through email, telephone, or the contact us form on our
Website, you may be asked for information that identifies you, such as your
name, email address, and a telephone number, along with additional information
we need to help us promptly answer your question or respond to your
comment. We may retain this information to assist you in the future and
to improve our customer service and service offerings.
· Request feedback. We may use your information to request feedback and
to contact you about your use of our Website.
· To send administrative information to you. We may use your personal information to send you
product, service and new feature information and/or information about changes
to our terms, conditions, and policies.
· To protect our Services. We may use your information as part of our efforts
to keep our Website safe and secure (for example, for fraud
monitoring and prevention).
· To enforce our terms, conditions and policies for
business purposes, to comply with legal and regulatory requirements or in
connection with our contract.
· To respond to legal requests and prevent
harm. If we receive a
subpoena or other legal request, we may need to inspect the data we hold to
determine how to respond.
· Administer prize draws and competitions. We may use your information to administer
prize draws and competitions when you elect to participate in our competitions.
· To deliver and facilitate delivery of services to
the user. We may use
your information to provide you with the requested service.
· To respond to user inquiries/offer support to
users. We may use
your information to respond to your inquiries and solve any potential issues
you might have with the use of our Services.
· To send you marketing and promotional
communications. We and/or our
third-party marketing partners may use the personal information you send to us
for our marketing purposes, if this is in accordance with your marketing
preferences. For example, when expressing an interest in obtaining information
about us or our Website, subscribing to marketing or otherwise contacting
us, we will collect personal information from you. You can opt-out of our
marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS”
below).
· Deliver targeted advertising to you. We may use your information to develop and
display personalized content and advertising (and work with third parties who
do so) tailored to your interests and/or location and to measure its
effectiveness.
· For other business purposes. We may use your information for other
business purposes, such as data analysis, identifying usage trends, determining
the effectiveness of our promotional campaigns and to evaluate and improve
our Website, products, marketing and your experience. We may use and store
this information in aggregated and anonymized form so that it is not associated
with individual end users and does not include personal information. We will
not use identifiable personal information without your consent.
3. WILL YOUR
INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent,
to comply with laws, to provide you with services, to protect your rights, or
to fulfill business obligations.
We may process or
share your data that we hold based on the following legal basis:
· Consent: We may process your data if you have given us specific consent to
use your personal information for a specific purpose.
· Legitimate Interests: We may process your data when it is
reasonably necessary to achieve our legitimate business interests.
· Performance of a Contract: Where we have entered into a contract with
you, we may process your personal information to fulfill the terms of our
contract.
· Legal Obligations: We may disclose your information where we are
legally required to do so in order to comply with applicable law, governmental
requests, a judicial proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
· Vital Interests: We may disclose your information where we believe it is necessary
to investigate, prevent, or take action regarding potential violations of our
policies, suspected fraud, situations involving potential threats to the safety
of any person and illegal activities, or as evidence in litigation in which we
are involved.
More specifically,
we may need to process your data or share your personal information in the
following situations:
· Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of company assets,
financing, or acquisition of all or a portion of our business to another
company.
· Vendors, Consultants and Other Third-Party Service
Providers. We may share
your data with third-party vendors, service providers, contractors or agents
who perform services for us or on our behalf and require access to such
information to do that work. Examples include, but are not limited to, payment
processing, data analysis, email delivery, hosting services, customer service
and marketing efforts. We may allow selected third parties to use tracking
technology on the Website, which will enable them to collect data on our
behalf about how you interact with our Website over time. This
information may be used to, among other things, analyze and track data,
determine the popularity of certain content, pages or features, and better
understand online activity. Unless described in this notice, we do not share,
sell, rent or trade any of your information with third parties for their
promotional purposes. We have contracts in place with our data processors,
which are designed to help safeguard your personal information. This means that
they cannot do anything with your personal information unless we have
instructed them to do it. They will also not share your personal information
with any organization apart from us. They also commit to protect the data they
hold on our behalf and to retain it for the period we instruct.
· Affiliates. We may share your information with our affiliates, in which case
we will require those affiliates to honor this privacy notice. Affiliates
include our parent company and any subsidiaries, joint venture partners or
other companies that we control or that are under common control with us.
· Business Partners. We may share your information with our business
partners to offer you certain products, services or promotions.
4. WHO WILL YOUR
INFORMATION BE SHARED WITH?
In Short: We only share information with the following
third parties.
We only share and
disclose your information with the following third parties. We have categorized
each party so that you may be easily understand the purpose of our data
collection and processing practices. If we have processed your data based on
your consent and you wish to revoke your consent, please contact us using the
contact details provided in the section below titled “HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?”.
- Advertising, Direct Marketing, and Lead Generation
Google AdSense
- Retargeting Platforms
Google
Analytics Remarketing, LinkedIn Website Retargeting and Twitter Remarketing
- Social Media Sharing and Advertising
LinkedIn
advertising, LinkedIn social plugins, Twitter
advertising and Twitter social plugins
- Web and Mobile Analytics
Google
Ads, Google Analytics, Google Analytics for
Firebase and Google Tag Manager
- Website Hosting
XXXXXXXXX
5. DO WE USE
COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies
to collect and store your information.
Our Website uses a technology called “cookies.” A cookie is a
tiny element of data that our Website sends to a user’s browser, which may then
be stored on the user’s hard drive so that we can recognize the user’s computer
or device when they return. You may set your browser to notify you when you
receive a cookie or to not accept certain cookies. However, if you decide not
to accept cookies from our Website, you may not be able to take advantage of
all of the Website features.
Our Website may also use a technology called
“tracer tags” or “Web Beacons.” This technology allows us to understand which
pages you visit on the Website. These tracer tags are used to help us optimize
and tailor the Website for you and other future visitors to the Website.
Specific
information about how we use such technologies and how you can refuse certain
cookies is set out in our Cookie Notice.
6. IS YOUR
INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your
information in countries other than your own.
Our servers are
located in Canada. If you are accessing our Website from
outside United States, please be aware that your information may be
transferred to, stored, and processed by us in our facilities and by those
third parties with whom we may share your personal information (see “WILL
YOUR INFORMATION BE SHARED WITH ANYONE?” above), in United
States, Canada, and other countries.
If you are a
resident in the European Economic Area, then these countries may not
necessarily have data protection laws or other similar laws as comprehensive as
those in your country. We will however take all necessary measures to protect
your personal information in accordance with this privacy notice and applicable
law.
European
Commission’s Standard Contractual Clauses:
We have implemented
measures to protect your personal information, including by using the European
Commission’s Standard Contractual Clauses for transfers of personal information
between our group companies and between us and our third-party providers. These
clauses require all recipients to protect all personal information that they
process originating from the EEA in accordance with European data protection
laws and regulations. Our Standard Contractual Clauses can be provided
upon request. We have implemented similar appropriate safeguards with our
third-party service providers and partners and further details can be provided
upon request.
7. HOW LONG DO WE
KEEP YOUR INFORMATION?
In Short: We keep your information for as long as
necessary to fulfill the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep
your personal information for as long as it is necessary for the purposes set out
in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting or other legal requirements). No
purpose in this notice will require us keeping your personal information for
longer than twelve (12) months past the termination of the user’s
account.
When we have no
ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for
example, because your personal information has been stored in backup archives),
then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
8. HOW DO WE KEEP
YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information
through a system of organizational and technical security measures.
We have implemented
appropriate technical and organizational security measures designed to protect
the security of any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security, and
improperly collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, transmission of personal
information to and from our Website is at your own risk. You should
only access the Website within a secure environment.
9. DO WE COLLECT
INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or
market to children under 18 years of age.
We do not knowingly
solicit data from or market to children under 18 years of age. By using
the Website, you represent that you are at least 18 or that you are the
parent or guardian of such a minor and consent to such minor dependent’s use of
the Website. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age 18,
please contact us at privacy@opsgrok.com.
10. WHAT ARE YOUR
PRIVACY RIGHTS?
In Short: In some regions, such as the European
Economic Area, you have rights that allow you greater access to and control
over your personal information. You may review, change, or terminate your
account at any time.
In some regions
(like the European Economic Area), you have certain rights under applicable
data protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal information; and
(iv) if applicable, to data portability. In certain circumstances, you may also
have the right to object to the processing of your personal information. To
make such a request, please use the contact details provided below.
We will consider and act upon any request in accordance with applicable data
protection laws.
If we are relying
on your consent to process your personal information, you have the right to
withdraw your consent at any time. Please note however that this will not
affect the lawfulness of the processing before its withdrawal, nor will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
If you are a
resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to
your local data protection supervisory authority. You can find their contact
details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a
resident in Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have
questions or comments about your privacy rights, you may email us
at privacy@opsgrok.com.
Account Information
If you would at any
time like to review or change the information in your account or terminate your
account, you can:
- Contact us using the contact information
provided.
Upon your request
to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information
in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our Terms of Use and/or comply with applicable legal
requirements.
Cookies and similar
technologies: Most Web
browsers are set to accept cookies by default. If you prefer, you can usually
choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain features
or services of our Website. To opt-out of interest-based advertising by
advertisers on our Website visit http://www.aboutads.info/choices/.
Opting out of email
marketing: You can
unsubscribe from our marketing email list at any time by clicking on the
unsubscribe link in the emails that we send or by contacting us using the
details provided below. You will then be removed from the marketing email list
— however, we may still communicate with you, for example to send you
service-related emails that are necessary for the administration and use of
your account, to respond to service requests, or for other non-marketing
purposes.
11. CONTROLS FOR
DO-NOT-TRACK FEATURES
Most web browsers
and some mobile operating systems and mobile applications include a
Do-Not-Track (“DNT”) feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about
that practice in a revised version of this privacy notice.
12. DO CALIFORNIA
RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you
are granted specific rights regarding access to your personal information.
California Civil
Code Section 1798.83, also known as the “Shine The Light” law, permits
our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information
(if any) we disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California
resident and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18
years of age, reside in California, and have a registered account with the
Website, you have the right to request removal of unwanted data that you
publicly post on the Website. To request removal of such data, please contact
us using the contact information provided below, and include the email address
associated with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the Website, but
please be aware that the data may not be completely or comprehensively removed
from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code
of Regulations defines a “resident” as:
(1) every
individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every
individual who is domiciled in the State of California who is outside the State
of California for a temporary or transitory purpose
All other
individuals are defined as “non-residents.”
If this definition
of “resident” applies to you, we must adhere to certain rights and
obligations regarding your personal information.
What categories of
personal information do we collect?
We have collected
the following categories of personal information in the past twelve (12) months:
Category |
Examples |
Collected |
A. Identifiers |
Contact details,
such as real name, alias, postal address, telephone or mobile contact number,
unique personal identifier, online identifier, Internet Protocol address,
email address and account name |
YES |
B. Personal
information categories listed in the California Customer Records statute |
Name, contact
information, education, employment, employment history and financial
information |
YES |
C. Protected
classification characteristics under California or federal law |
Gender and date
of birth |
NO |
D. Commercial
information |
Transaction
information, purchase history, financial details and payment information |
NO |
E. Biometric
information |
Fingerprints and
voiceprints |
NO |
F. Internet or
other similar network activity |
Browsing history,
search history, online behavior, interest data, and interactions with our and
other websites, applications, systems and advertisements |
YES
|
G. Geolocation
data |
Device location |
YES |
H. Audio, electronic,
visual, thermal, olfactory, or similar information |
Images and audio,
video or call recordings created in connection with our business activities |
NO |
I. Professional
or employment-related information |
Business contact
details in order to provide you our services at a business level, job title
as well as work history and professional qualifications if you apply for a
job with us |
NO |
J. Education
Information |
Student records
and directory information |
NO |
K. Inferences
drawn from other personal information |
Inferences drawn
from any of the collected personal information listed above to create a
profile or summary about, for example, an individual’s preferences and
characteristics |
YES |
We may also collect
other personal information outside of these categories instances where you
interact with us in-person, online, or by phone or mail in the context of:
· Receiving help through our customer support
channels;
· Participation in customer surveys or contests; and
· Facilitation in the delivery of our Services and to
respond to your inquiries.
How do we use and
share your personal information?
Opsgrok
Inc. collects and shares your personal information through:
· Targeting cookies/Marketing cookies
· Social media cookies
· Beacons/Pixels/Tags
· Social media
plugins: Twitter and LinkedIn. We use social media features,
such as the Facebook Like button, and widgets, such as the ‘Share This’ button
on our Website. Such features may process your Internet Protocol (IP) address
and track which page you are visiting on our Website. We may place a cookie to
enable the feature to work correctly. If you are logged in on a certain social
media platform and you interact with a widget or button belonging to that
social media platform, this information may be recorded to your profile of such
social media platform. To avoid this, you should log out from that social media
platform before accessing or using the Website. Social media features and
widgets may be hosted by a third party or hosted directly on our Website. Your
interactions with these features are governed by the privacy notices of the
companies that provide them. By clicking on one of these buttons, you agree to
the use of this plugin and consequently the transfer of personal information to
the corresponding social media service. We have no control over the essence and
extent of these transmitted data as well as their additional processing.
More information
about our data collection and sharing practices can be found in this privacy
notice.
You may contact
us by email at privacy@opsgrok.com.
If you are using an
authorized agent to exercise your right to opt-out we may deny a request if the
authorized agent does not submit proof that they have been validly authorized
to act on your behalf.
Will your
information be shared with anyone else?
We may disclose
your personal information with our service providers pursuant to a written
contract between us and each service provider. Each service provider is a
for-profit entity that processes the information on our behalf.
The current list of
our service providers can be found in below.
We may use your
personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not
considered to be “selling” of your personal data.
OPsgrok
Inc. has disclosed the following categories of personal information to
third parties for a business or commercial purpose in the preceding twelve (12)
months:
· Category A. Identifiers, such as contact details,
like your real name, alias, postal address, telephone or mobile contact number,
unique personal identifier, online identifier, Internet Protocol address, email
address and account name.
· Category B. Personal information, as defined in the
California Customer Records law, such as your name, contact information,
education, employment, employment history and financial information.
· Category F. Internet or other electronic network
activity information, such as browsing history, search history, online
behavior, interest data, and interactions with our and other websites,
applications, systems and advertisements.
· Category G. Geolocation data, such as device
location.
· Category K. Inferences drawn from any of the
personal information listed above to create a profile or summary about, for
example, an individual’s preferences and characteristics.
The categories of
third parties to whom we disclosed personal information for a business or
commercial purpose can be found under “WHO WILL YOUR INFORMATION BE SHARED
WITH?”.
Your rights with
respect to your personal data
Right to request
deletion of the data – Request to delete
You can ask for the
deletion of your personal information. If you ask us to delete your personal
information, we will respect your request and delete your personal information,
subject to certain exceptions provided by law, such as, but not limited to, the
exercise by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation or any processing that may be
required to protect against illegal activities.
Right to be
informed – Request to know
Depending on the
circumstances, you have a right to know:
· whether we collect and use your personal
information;
· the categories of personal information that we
collect;
· the purposes for which the collected personal
information is used;
· whether we sell your personal information to third
parties;
· the categories of personal information that we sold
or disclosed for a business purpose;
· the categories of third parties to whom the
personal information was sold or disclosed for a business purpose; and
· the business or commercial purpose for collecting
or selling personal information.
In accordance with
applicable law, we are not obligated to provide or delete consumer information
that is de-identified in response to a consumer request or to re-identify
individual data to verify a consumer request.
Right to
Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not
discriminate against you if you exercise your privacy rights.
Verification
process
Upon receiving your
request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. These verification
efforts require us to ask you to provide information so that we can match it
with information you have previously provided us. For instance, depending on
the type of request you submit, we may ask you to provide certain information
so that we can match the information you provide with the information we
already have on file, or we may contact you through a communication method
(e.g. phone or email) that you have previously provided to us. We may also use
other verification methods as the circumstances dictate.
We will only use
personal information provided in your request to verify your identity or
authority to make the request. To the extent possible, we will avoid requesting
additional information from you for the purposes of verification. If, however,
if we cannot verify your identity from the information already maintained by us,
we may request that you provide additional information for the purposes of
verifying your identity, and for security or fraud-prevention purposes. We will
delete such additionally provided information as soon as we finish verifying
you.
Other privacy rights
· you may object to the processing of your personal
data
· you may request correction of your personal data if
it is incorrect or no longer relevant, or ask to restrict the processing of the
data
· you can designate an authorized agent to make a
request under the CCPA on your behalf. We may deny a request from an authorized
agent that does not submit proof that they have been validly authorized to act
on your behalf in accordance with the CCPA.
· you may request to opt-out from future selling of
your personal information to third parties. Upon receiving a request to
opt-out, we will act upon the request as soon as feasibly possible, but no
later than 15 days from the date of the request submission.
To exercise these
rights, you can contact us by email at privacy@opsgrok.com.
13. DO WE MAKE
UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary
to stay compliant with relevant laws.
We may update this
privacy notice from time to time. The updated version will be indicated by an
updated “Revised” date and the updated version will be effective as
soon as it is accessible. If we make material changes to this privacy notice,
we may notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy
notice frequently to be informed of how we are protecting your information.
14. HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?
If you have
questions or comments about this notice, you may contact us at
privacy@opsgrok.com or by post to:
OPSgrok Inc.
Data Protection Officer
Corporate Office
205-410 CONESTOGO RD
Waterloo, ON
N2L 4E2
Canada
15. HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the
applicable laws of your country, you may have the right to request access to
the personal information we collect from you, change that information, or
delete it in some circumstances. To request to review, update, or delete your
personal information, please contact privacy@OPSgrok.com. We will respond
to your request within 15 days.